Our Goal is to save our clients Time and Money while delivering superior customer service.
While there are very real benefits to drug and background screening, like safety and company reputation, the truth is a business owner also likes to know 1) that the expense of screening process pays off in dollars and cents, 2) the information provided is of the highest quality, and 3) someone is there to answer the phone when questions or issues arise.
Our experience has shown us that the return on investment for the screening process is huge. In fact, you can weigh the cost of screening a new employee against every single potential downside expense and realize a profit in the balance. Consider the potential cost of:
- Discrimination lawsuits
- Workplace violence
- Employee theft
- Company scandal
- Training costs of bad hires
- Lost production
- Identity theft
- Intellectual property theft
A single incident in either of these categories can be damaging to a business. While background screenings are a real expense, their cost pales to the potential loss from any one of these dangers.
We work to keep your screening costs down by 1) using our own proprietary Web-based search interface, 2) providing paperless options to retrieve applicant information and process reports which takes the burden off you and your team and puts it on the applicant, minimizing mistakes and saving valuable time, and 3) offering very competitive pricing packages that are customized for your companies specific needs.
We have also ensured that the quality of the results is exceptionally high. The searches are comprehensive and intelligently designed, and each report containing derogatory information is inspected by two members of our compliance department composed of experienced investigators and FCRA certified personnel. Completed reports are of the highest quality and are compliant with all FCRA laws and guidelines ensuring you can trust the information to make the best decisions for your organization. After screening hundreds of thousands of candidates, our platform partner still maintains a 0.09% dispute rate!
With over 20 years in the customer service industry we know how, and take pleasure in, taking care of our clients. We guarantee a 24 hour or less response for all phone calls or emails ensuring our clients know they have a partner working for them all along the way.